Questions, Answered

The stuff people ask most. If yours isn't here, email [email protected].

Ordering

Is this a real brand or a joke?

Both, honestly. The name is a joke. The merch is real: soft cotton tees, hoodies people actually keep wearing, swim, hats and accessories, printed and shipped from the U.S.

How long until my order arrives?

Everything is made after you order. Production runs about 2 to 7 business days, then delivery is typically 3 to 5 business days in the U.S. Full detail on the shipping page.

Can I change or cancel my order?

Email us right away. If production hasn't started, usually yes. Once it has, no.

Do you ship internationally?

Yes. Delivery usually takes 10 to 20 business days, and any customs duties are the buyer's responsibility.

Why did my order arrive in two packages?

Different products are made at different facilities. Nothing is missing, and you're not charged twice.

Sizing and care

What size should I get?

Check the size guide — it has measurements per product. Two things worth knowing: the OG Badass Hoodie runs small, so size up, and our all-over-print items fit closer to the body.

What if it doesn't fit?

Because each piece is made to order, we can't take size returns. That's why the size guide exists, and why we'll happily help you pick before you buy — just email us.

How do I wash it?

Cold wash inside out, tumble dry low or hang dry, and don't iron directly on the print. Swim gets rinsed in fresh water after every use so chlorine and salt don't eat it.

Returns and problems

My item came damaged or misprinted.

We'll replace or refund it. Email within 30 days of delivery with your order number and a photo.

Tracking says delivered, but I don't have it.

Check with neighbors and your carrier first, then email us within 30 days of the estimated delivery date and we'll chase it.

Discounts and affiliates

How do I get the 10% code?

Join the list on the home page and the code lands in your inbox. One use per customer, on your first order, and it can't be stacked with other offers.

My code won't work.

Check for extra spaces, that it hasn't expired, and that nothing in your cart is excluded. Still stuck? Email us and we'll sort it out — we're not going to lose a sale over a coupon.

Can I promote Cuddlefuckery?

Yes. See the affiliate page for how it works and what we expect.

The brand

Who's behind it?

Cuddlefuckery is a brand of AJB Innovations, based in Merritt Island, Florida. The story is here, and the manifesto is here.

Will my package be discreet?

Orders ship in plain, unbranded packaging from our print partner — no wordmark on the outside, nothing that announces itself to your mail carrier or your mother-in-law.

Do you do custom or bulk orders?

For group orders, events and team merch, email us with quantities and dates and we'll tell you honestly whether we can hit them.